Refunds & Cancellation Policy

For detailed information on cancellations, changes, and refunds, please refer to the terms below. These terms govern all such requests and are subject to the policies of Book Ranthambore Safari.

• No Full Cancellations/Refunds for Tatkal and Premium Tatkal confirmed bookings.
• No Refunds for Weather/Natural Causes: No refunds will be issued for cancellations due to heavy rain, other adverse weather conditions, or natural causes affecting access or operations.
• Provisional Rainy-Season Bookings: Safari bookings during the monsoon season (typically July 1st to September 30th) are provisional and can be cancelled on short notice due to weather conditions. No refunds will be issued in such cases.
• MDR Charges are Non-Refundable: These charges, levied by banks for payment processing, are non-refundable. If a payment is deducted but tickets are not booked, the refunded amount (if applicable) will exclude the MDR charges.

MDR (Merchant Discount Rate) is a fee charged by a bank for providing payment processing services. When you make a payment on a POS terminal or website, a small percentage of the transaction amount is charged by your bank as MDR. This fee covers the cost of processing the transaction, including the technology infrastructure, fraud protection, and administrative expenses associated with facilitating electronic payments.

If your amount was deducted but your ticket wasn't generated, please contact our support team at contact@bookranthamboresafari.co.in within 48 hours. After verification, your refund (excluding non-refundable MDR charges) will be processed to your original payment method within three business days.

This policy may be updated periodically without prior notification. We encourage you to check it regularly for any changes.

• 75% refund for cancellations made 30 or more days before the visit date.
• 50% refund for cancellations made between 72 hours and 30 days before the visit date.
• 0% refund for cancellations made within 72 hours of the visit date.

This policy may be updated periodically without prior notification. We encourage you to check it regularly for any changes.

Partial Cancellation refers to the cancellation of one or more passengers in a ticket, not the entire ticket. The following rules apply:

• These permits will be released in Premium Tatkal at 10:00 AM IST for the cancelled passenger(s), after the cancellation process is approved.
• No refund will be provided for partial cancellations.
• Once a passenger is cancelled, no reversion will be allowed.

This policy may be updated periodically without prior notification. We encourage you to check it regularly for any changes.

• Visitor Risk: Visitors enter the reserve at their own risk. Book Ranthambore Safari is not liable for any injury, loss, or damage incurred during your visit.
• Unauthorized Access: Any attempts at unauthorized access to our systems will be prosecuted under applicable cybersecurity laws.